Terms and Conditions

Welcome to exquisitefurniture-uk.com. These Terms and Conditions govern your access to and use of the website, as well as the purchase of any products offered through the website. By accessing, browsing, or placing an order through exquisitefurniture-uk.com, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, you should refrain from using the website and its services.

Use of the Website

You agree to use exquisitefurniture-uk.com only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. You are permitted to access and use the website for personal, non-commercial purposes. You may not use the website for any unlawful purpose, nor may you engage in any conduct that could damage, disable, or impair the website or interfere with any other party’s access to it.

You are responsible for ensuring that all information you provide to us in connection with your use of the website is accurate, current, and complete. You agree not to impersonate any person or entity, or to misrepresent your affiliation with any person or entity.

Products and Descriptions

We make every reasonable effort to ensure that the products displayed on exquisitefurniture-uk.com are described accurately and presented in a manner that reflects their true appearance and characteristics. However, we cannot guarantee that your computer or device display accurately reflects the colour, texture, grain, or finish of the products. Images and descriptions are provided for illustrative and identification purposes only and should be regarded as approximations rather than exact representations.

Products offered through exquisitefurniture-uk.com are subject to availability. We reserve the right to withdraw any product from the website, or to limit the quantities of any product available for purchase, at any time and without prior notice. All information concerning products is based on current information at the time of publication and may be subject to change. We do not accept liability for any loss or claim arising from any error, inaccuracy, or omission in product descriptions or availability information.

Orders and Acceptance

All orders placed through exquisitefurniture-uk.com are subject to acceptance by us. When you place an order, you are making an offer to purchase the products in your order in accordance with these Terms and Conditions. An order acknowledgement may be sent to you confirming the details of your order, but such acknowledgement does not constitute acceptance of your order. Acceptance of your order and the formation of a contract between you and us will take place when the products are dispatched, unless we have notified you that we do not accept your order or you have cancelled it.

We reserve the right to refuse to process any transaction, or to refuse service to anyone, at our sole discretion. Non-acceptance of an order may occur if the ordered product is out of stock or unavailable, if we identify a pricing or product description error, if we are unable to obtain authorisation for your payment, or if we consider the order to be fraudulent.

You are responsible for checking and confirming that all details and aspects of your order are correct and suitable for your requirements and specifications. This includes, but is not limited to, product dimensions, product features, product quantities, and any access considerations relevant to the intended placement of the products.

Payment

Payment for products purchased through exquisitefurniture-uk.com must be made in full at the time of checkout. We accept payment through the payment methods displayed on the website. By submitting payment information, you represent and warrant that you are authorised to use the payment method provided, and that the payment information you supply is true and accurate.

If payment cannot be successfully processed, your order will not be confirmed, and we will not be obliged to supply the products to you. We reserve the right to suspend or cancel any order if we suspect that payment has been made fraudulently or unlawfully.

Delivery

We arrange for the delivery of products to the delivery address provided by you at the time of placing your order. It is your responsibility to ensure that the delivery address and any access details provided are accurate and complete, and that the delivery location is suitable for the delivery of the products. You are responsible for measuring all entrances, hallways, stairways, and spaces relevant to the delivery and placement of the products prior to placing your order.

Delivery arrangements, including the method of delivery, are determined by reference to the nature of the products ordered and the delivery location. We will use reasonable efforts to ensure that products are delivered in a condition consistent with their description and free from damage. Risk and title in the products pass to you upon delivery.

We are not responsible for any delay in delivery or failure to deliver where such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to events outside our control, carrier delays, or inaccurate delivery information provided by you.

Returns and Cancellation

You may have the right to cancel your order or return products purchased through exquisitefurniture-uk.com, subject to the conditions set out in our returns policy. To be eligible for a return, products must be in a condition consistent with the condition in which they were received, free from damage, stains, odours, or signs of misuse, and must include all original parts, accessories, and packaging where applicable.

Certain products may be excluded from the right of return or may be subject to specific conditions. Where a product is made to order, personalised, or customised, the right of return may not apply. If you wish to cancel an order or request a return, you should contact us through the website in accordance with the instructions provided in our returns policy.

Where a refund is issued, it will be processed using the original payment method, subject to the conditions of the returns policy. Any products returned to us remain your responsibility until they are received by us. We reserve the right to refuse a return or refund where the conditions of the returns policy are not satisfied.

Intellectual Property

All content on exquisitefurniture-uk.com, including but not limited to text, product descriptions, images, photographs, graphics, logos, trademarks, and the overall design and arrangement of the website, is the property of exquisitefurniture-uk.com or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from the website without our prior written consent.

You may not use any trademarks, logos, or other proprietary information displayed on exquisitefurniture-uk.com without our express written permission. Any unauthorised use of the content on this website may constitute a violation of intellectual property rights and may result in legal action.

Limitation of Liability

To the fullest extent permitted by applicable law, exquisitefurniture-uk.com and its directors, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with your use of the website, your purchase of products through the website, or any inability to use the website or products.

We do not warrant that the website will be uninterrupted, timely, secure, or error-free, nor do we make any warranty as to the results that may be obtained from the use of the website or the accuracy or reliability of any information obtained through the website. You agree that your use of the website is at your sole risk.

In no event shall our cumulative liability to you exceed the total amount paid by you for the products purchased through the website in connection with which the liability arises.

Privacy

We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Any personal information you provide to us through exquisitefurniture-uk.com will be used in accordance with our privacy policy, which forms part of these Terms and Conditions.

We may collect and process personal information including your name, contact details, delivery address, and payment information for the purposes of processing your order, arranging delivery, and providing customer service. We will not share your personal information with third parties except as necessary to fulfil your order or as required by law.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which exquisitefurniture-uk.com operates. Any dispute arising out of or in connection with these Terms and Conditions, your use of the website, or the purchase of products shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

We encourage you to contact us first if you have any concerns or disputes so that we may attempt to resolve the matter amicably. If a dispute cannot be resolved through negotiation, the parties agree to seek resolution through the applicable legal processes.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time. Any changes will be effective when posted on exquisitefurniture-uk.com. Your continued use of the website following the posting of any changes constitutes your acceptance of those changes. We encourage you to review these Terms and Conditions periodically to ensure that you are aware of any updates.

By using exquisitefurniture-uk.com, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, you should not use the website or place any orders through it.